Effective Date: 6/12/25
Welcome to ProntoChore!
ProntoChore (“we,” “our,” or “us”) respects your privacy and is committed to protecting your
personal information. This Privacy Policy describes how we collect, use, disclose, and
safeguard your information when you use our app, website, and services (collectively, the
“Platform”).
By using ProntoChore, you agree to the terms of this Privacy Policy. If you do not agree, please
do not use our Platform.
1. Information We Collect
We collect the following categories of personal information from users of our Platform:
● Personal Identifiers:
○ Full name
○ Email address
○ Phone number
○ Physical address (for service locations)
● Account Information:
○ Login credentials (e.g., username and password)
○ Profile photo (optional)
● Job-Related Information:
○ Job requests posted
○ Work history or task completion records
○ User reviews or ratings
● Device and Usage Information (collected automatically):
○ IP address
○ Browser type
○ Device type
○ Usage data (pages viewed, actions taken, etc.)
2. How We Use Your Information
We use the information we collect for the following purposes:
● To create and manage your account
● To connect job posters with service providers (“ProntoPros”)
● To process transactions and send payment confirmations
● To communicate with you (e.g., job updates, support, reminders)
● To improve the Platform and user experience
● To detect, prevent, and address technical or security issues
● To comply with legal obligations
3. How We Share Your Information
We may share your personal information with:
● Service Providers: Third-party vendors who assist with payment processing (e.g.,
Stripe), messaging, hosting, analytics, etc.
● Other Users: Limited personal information (such as your first name and general
location) may be shared between job posters and ProntoPros to facilitate services.
● Legal Requirements: If required by law, subpoena, or legal process, or to protect our
rights or the safety of others.
● Business Transfers: In the event of a merger, acquisition, or asset sale.
We do not sell your personal information.
4. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your
personal information. However, no method of transmission over the internet is 100% secure,
and we cannot guarantee absolute security.
5. Your Privacy Rights
As a U.S.-based user, you have the following rights:
● Access and Correction: You may request access to your data or ask us to correct
inaccurate or incomplete information.
● Account Deletion: You may delete your account at any time by contacting us.
● Communication Preferences: You may opt out of non-essential communications via
your account settings or by contacting support.
6. Children’s Privacy
ProntoChore is not intended for individuals under the age of 13. We do not knowingly collect
personal information from children under 13. If we learn that we have collected such
information, we will delete it promptly.
7. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify
you via the Platform or by email. Continued use of the Platform after changes are made
constitutes your acceptance of the revised policy.
8. Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, please
contact us at:
Email: info@prontochore.com
Address: 2903 Kamrose Drive | Bismarck, ND, 58504 APT 127
Phone: 612-386-8877